Automation in the Las Vegas Hospitality Industry
In recent years, Las Vegas has seen a rapid increase in machines performing jobs previously done by humans. Hotels feature self-check-in kiosks, while Planet Hollywood employs robotic bartenders, showcasing that automation is revolutionizing service delivery. These advancements streamline processes and allow for more personalized experiences for visitors.
Despite these innovations, some employees like Sabrina Bergman of Tipsy Robot do not believe their jobs will be replaced entirely in the near future. However, various studies forecast significant job automation impact on Las Vegas, with predictions ranging from 38% up to 65% by 2035. This raises concerns about the future of the city's workforce.
Adapting to a Changing Economy
As automation and AI technologies alter Las Vegas' landscape, it is essential to adapt the city's economic development strategy in a world where some jobs cease to exist. Economist John Restrepo, with RCG Economics, emphasizes the need for companies to increase their margins by reducing labor costs, often leading to job cuts in roles like cashiers.
Fortunately, Las Vegas, known as both a service town and a union town, has negotiated protections in the culinary union contract concerning technology and automation. Companies must provide advance notice and free training to workers for any new technology introduced into the workplace. This approach helps safeguard workers and ensures their successful integration into the evolving economy.
Preparing for the Future
Experts predict AI will impact different job types in various ways. Some jobs may be eliminated, while others will require retraining. In certain cases, AI may enhance productivity, leading to the emergence of entirely new job roles. The city of Las Vegas recognizes the importance of preparing its community for these forthcoming changes.
The Las Vegas Chamber of Commerce has initiated efforts to familiarize local business owners, educators, and entrepreneurs with AI. Through panels and discussions, stakeholders explore how AI can be integrated into their respective industries. The goal is to equip individuals and businesses with the necessary knowledge and tools to thrive within the evolving landscape.
Conclusion
As Las Vegas faces the unfolding automation and AI revolution, its benefits and challenges are becoming increasingly apparent. While adopting technology in the hospitality industry can lead to improved content relevancy, efficiency, and cost-effectiveness, it also presents disruptive forces that may reshape the city's labor market. Balancing these changes necessitates a proactive approach involving collaboration between businesses, workers, and community organizations. By preparing for the future, Las Vegas is well-positioned to capitalize on AI potential while ensuring the well-being of its workforce.
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