Marketing & Psychology: A Fusion of Insight and Strategy

Steering Clear of Marketing Terrorists: The Art of Managing Client Satisfaction

Summary: Explore the importance of handling unhappy clients, the so-called ‘marketing terrorists’, in your ...

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Marketing & Psychology: A Fusion of Insight and Strategy

Nailing the Two-Step Dance for Referrals: The Art of Satisfaction and ‘The Ask’

Summary: Learn the nuances of securing predictable referrals for your professional practice. Embrace the ...

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